1. Introduction

1.1 Within this privacy policy, “we”, “us”, “our” refer to The Duke of Locksmith’s Limited and “you” and “your” refer to natural personas that uses our website to send an enquiry.

1.2 Committed to protect the private data we receive and store from you and respect your rights under the General Data Protection Regulation.

1.3 This policy applies when we receive your data, and we are acting as “data controller” and when we process it, and we are acting as “data processor”.

1.4 For more information about us and how you can contact us, please see section 10.

2. Origin of our data

The data we receive from you, as an individual that has made contact through our website www.dukeoflocksmiths.co.uk.

3. Nature of the data

The data received from you can be phone number, name or e-mail address.

4. Processing your data

After we have received your enquiry, we will use your details to contact you and respond to your enquiry.

5. Sharing your details

We will not share your details with any other party, unless permitted be yourself.

6. Retention period

We hold on to your data for 7 years as it is a legal requirement to do so .

7. Data breaches

The Duke of Locksmiths Limited protects the data it receives by periodically changing its passwords every 3 months.

8. Amendments

8.1 We may update this policy in order to improve our data management.

8.2 We will notify you of any significant changes to this privacy policy by e-mail.

9. Your rights (GDPR rights of the natural person)

9.1 This section explains the rights, you have, as a data subject, in relation to your personal information.

9.2 To be informed about how, why and on what basis that information is processed.

9.3 To obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request— your request will be answered in maximum 7 days. And all requested info will be produced within 30 days.

9.4 To have data corrected if it is inaccurate or incomplete.

9.5 To have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (the right to be forgotten).

9.6 To restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but you do not want the data to be erased), or where the employer no longer needs the personal information, but you require the data to establish, exercise or defend a legal claim.

9.7 To restrict the processing of personal information temporarily where you do not think it is accurate (and the employer is verifying whether it is accurate), or where you have objected to the processing (and the employer is considering whether the organisation’s legitimate grounds override your interests).

9.8 If you wish to exercise any of the rights in paragraphs, please contact the data protection officer on info@dukeoflocksmiths.co.uk

10. The Duke of Locksmiths Limited details

10.1 Registered in the UK under registration number 13490466 and our registered office is

48 East Pinfold, Royston, Barnsley, South Yorkshire, S71 4PB that is also our principal place of business.

10.2 Information Commissioner’s Office (ICO) registration number ZB533936

10.2 You can contact us:

1. a) by post to the address of our registered office
2. b) by e-mail to info@dukeoflocksmiths.co.uk
3. c) by telephone 07745 665170

Reviewed on 26^th June 2023